Reception processing according to the sectors and readiness
You should pay for the receipt in PO Box (outpatient admission).
After accepting, deposit (provisional sum) for admission will be issued.
The payment for deposit will be done at a branch of Sepah Bank in the yard.
Patients will receive the needed information such as (…) from the formalities.
Patients receive their belongings and will lead to the desired section by formalities.
After announcement of the numbers by caller, affairs related to reception will be done.
Go to the reception of the emergency to receive the receipt for expendable materials bags.
Patients should refer to the reception with the help of your doctor's order and health insurance card.
The patients can ask for Wifi service from the reception; and after registration, you can get the password.
If possible, parking is available for patients; and in this case, the patient should receive parking card from the receptionist.
In the case of a problem, it is necessary to be in contact with the head of the ward. If the problem persists, call with the number 09162038868 given to you by the receptionist.
Other things to consider for admission
At the time of hospitalization, ask the reception how the costs are calculated.
It is desirable for the patient to come with one person (with ID card) to the hospital.
To use the private rooms, you should coordinate with the formalities after completing the file.
For hospitalization of the 1-59 month baby, you should have growth and vaccination card with yourself.
It is necessary to have a deposit an amount proportional to the cause of hospitalization with yourself.
Before Hospitalization, please get the needed information about hospital rules from the site or IVR number ...
If you have supplemental insurance, you should give the introduction of a contractor's insurance to the reception.
In the admission process, you should have National ID card, birth certificate and if you have insurance, your insurance with yourself.
Mothers of the children under two years old should have their own health insurance card because there is no picture of the childrren in his/her health insurance card.
If you have surgery and need anesthesia consultation or other consultation, please ask your doctor about the actions that you should take before being hospitalized.
In case of hospitalization for delivery, national card, birth certificate of the mother and his wife is necessary in order to get a birth certificate for the baby.
Keep in mind to have copy of the first page of your health insurance card and copy of your clinical records (test / ultrasound / ECG / consultations / echo) with yourself in order to be attached to your hospitalization file. You should deliver the copies to the receptionist when you are completing your file.
In case of surgery, hysterectomy and appendices, curettage and cosmetic surgery, for married people, ID card of the patient and his wife and the presence of the wife with the documents of authentication is required for giving consent for operation. If a spouse has died or have taken divorce, the relevant documentation (death certificate or divorce certificate and a birth certificate) must be presented. Otherwise, admission process is carried out by confirmation from hospital security officer.
Noteworthy patients of the surgical ward
Before entering the hospital, taking a shower is required.
Talk to your doctor and nurse about your anxiety and concerns.
If you have dentures or dental implants, let the nurse know about it.
Nails should have no varnish or jewelry and face should be without makeup.
Shave the point that is going to have surgery (With a doctor's supervision)
Before surgery and at the time of consciousness, ask your nurse about post-operative care.
The patient should be fast before surgery. (8 to 12 hours before surgery as directed by doctor)
At the time of initial evaluation of doctors and nurses, listen carefully to the questions and answer accurately. For example, disease, drugs, drug allergy or food....